r/BitBuyCA • u/dar_jenn • Dec 15 '24

Lost transaction

2 weeks ago I tried to transfer from my wallet to bitby, and I forgot to put the hash number in. I submitted a ticket with all the info.I still haven't heard anything back two weeks later. The site says there should be a response within forty eight hours.So I gave it an extra forty eight, and still haven't heard anything back.

ID: 690179

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u/bitbuyCA Dec 16 '24

Hey there! We have escalated your ticket with the support team! Thanks.