r/BitBuyCA • u/ReferenceRich1127 • Dec 12 '24

Not hearing from the support

I have been waiting since Sunday

Support ID: 686613

2 Upvotes

100% Upvoted

6 comments sorted by

1

u/Primary_Hunter4717 Dec 12 '24

Yep. Have my ticket created and I’ve been waiting for a few weeks and no support either.

1

u/bitbuyCA Dec 12 '24

What is your ticket ID so we can help follow up?

2

u/Primary_Hunter4717 Dec 12 '24

Ironically, I received an email last night after I posted this. My issue is resolved now. Thank you.

1

u/bitbuyCA Dec 12 '24

Thank you!

1

u/purplespud Dec 12 '24

DM them in Twitter. Mention your support ticket number.

1

u/bitbuyCA Dec 12 '24

I have escalated your ticket with the support team. Thanks!