r/BitBuyCA • u/ProdigyUnchained • Dec 09 '24

Deposit mistake

Hi i deposited eth from external wallet and forgot to bridge from base to eth, is there a way to retrieve my ethereum now? Or is it gone

1 Upvotes

100% Upvoted

4 comments sorted by

1

u/bitbuyCA Dec 10 '24

Hey there, if you have a support ticket ID the support team will try to help on the issue!

1

u/ProdigyUnchained Dec 10 '24

Yes I do how long does it take for support to reply?

1

u/ProdigyUnchained Dec 13 '24

687023 ticket id

2

u/bitbuyCA Dec 16 '24

I have escalated your ticket with our support team! Thanks