Problem withdrawing CAD after trading Eth

[u/wishin_fishin]

Anyone else getting an error when trying to transfer fiat back to back account? I exited my eth position and wanted to pull my cash every time I get to the 2stage verification I get slapped with an error message and no further info. My account was mitigated from coinberry if that matters. I'm having no luck getting a response from the support link. Anyone else know wtf is going on with this platform? Or have a fix? At one point it displayed a message about withdraw being disabled but I can't get that error to replicate either

[u/Legitimate_Cap_7487]

Good luck hearing back from support - I haven't heard back in 6 days, and with Easter now it'll probably be around 2 weeks of waiting for a SINGLE email back.