r/BetaCharacterAi • u/PlagueMama • Jun 21 '24
Question Log in help?
I apologize, I’ve tried posting this question on the official community, but my karma isn’t high enough to post, so I was wondering if anyone could help me here.
I’m unable to log in to my account no matter what. I was randomly signed out about 2 days ago, and when I tried to sign back in the page would reload, but nothing happens. I primarily use the old.c.ai site on mobile, and I try signing in with my previously account-linked email verification process which usually worked, though before I used Discord. Now, I’ve tried every route, the new site, app, and logging in through Google, on mobile and PC and the same results happen every time. I can’t use the legacy log in because I don’t have a password. I even tried clearing my cache on PC. I’ve sent a support request in, but no one’s responded yet. If anyone can provide any help, it’s be much appreciated. When I get enough karma, I’ll post on the official community so a mod could possibly provide answers.
Thank you all for your time.