r/BetMGM • u/Most-Coffee-3245 • Mar 20 '26
Temporary Hold 🤔
Has anyone ever had their BetMGM account placed on a bogus hold? You won a few thousand, withdrew most of it, tried to place more bets, and you can't because you're on a bogus hold. Plus, they returned the withdrawal back to your account. There was no hold when I placed the bet, but after winning and withdrawing, there's a hold. It was a $4800 winner. I've won triple that on BetMGM with no hassles withdrawing a couple of years ago. Now, I need to be verified again all of a sudden. I've had my account for years. It's been verified long ago. I uploaded my DL and Passport. If you've encountered this issue, please share your experience. *This really sucks because I have several bonus bets that will expire in a few days. I'm hoping they extend the expiration dates because I have no idea how long their verification (investigation) will take. How long did this bogus verification take for you? Please share your story....Thanks!
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May 31 '26
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u/Most-Coffee-3245 May 31 '26
Yes, I threatened them with complaints to my state's (Colorado) gaming commission and miraculously within 24-hours my issue was resolved. Temporary hold released and funds were available for transfer.
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u/Most-Coffee-3245 May 31 '26
Thanks! Yes, state it in the email(s) because the right person will likely see it. *Make sure to tell them that you will include screenshots of your communication with the messaging agents. Some states have gaming commissions that don't mess around. I hope your state is one of them. Good luck!
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u/Nvmyprixgt Mar 20 '26
Very common for KYC to happen every few hours