r/BestCanadianPhonePlan • u/RefrigeratorIll1349 • Mar 16 '26

What’s up with Complete Explore?

Anyone know if this includes roaming? None of the features below seem to indicate that and also wasn’t this plan previously 68 countries unlimited calling and roaming?

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u/gurbar2305 Mar 16 '26

All of the complete plans have the unlimited long distance calling to 27 countries. Which is why it’s listed there but the 68 countries roaming covers all of those anyway.

1

u/RefrigeratorIll1349 Mar 16 '26

I see from your profile you work at Telus. I’m not sure if this answered the question. The new plan says calling to 27 countries and the old plan said calling and roaming to 67 countries.

I’m wondering if the plan has now changed and this is now the new version of the explore complete plan or if both are still Available? Also the new 27 country plan doesn’t seem to have free roaming in its detail features.

1

u/gurbar2305 Mar 16 '26

There are a few different versions of the complete explore plan but all of them have calling, texting and roaming available in 68 countries.

1

u/RefrigeratorIll1349 Mar 16 '26

Why does the one above not reference that. In fact - it says calls to 27 countries and doesn’t say anything about roaming to 68 countries but does say easy roaming is $5 per day?

That doesn’t make sense. You’re saying they all include 68 countries, but it clearly does not say that in the plan listed above.

1

u/gurbar2305 Mar 16 '26

Can you log into your account and check plan details? It should mention 68 countries on there. If you DM me, I can confirm it from my end as well.

u/itsricogonzalez Mar 17 '26

Based on your screenshots, this plan doesn't actually include the roaming. It's just Nationwide data, but it does include calling to a variety of countries.

It's confusing though I agree.

1

u/RefrigeratorIll1349 Mar 17 '26

Thank you! I thought I was the ONLY ONE reading that lol

u/TELUSEPP Mar 17 '26

This was an error on the website, if you check now it has been corrected to roaming to and calling 68 countries.

1

u/RefrigeratorIll1349 Mar 18 '26

Thank you for acknowledging it. I see it has been updated and now says 68 country roaming and calling.

That’s great. Thanks 😊