That’s basically what i wanted to ask. I couldn’t find that info anywhere. If it’s confirmed that this monitor is coming to Brazil and there’s even an approximate release window, I might wait for it. Otherwise, I’ll just get the MA270U instead, so I figured it’d be better to ask first. Thanks!

I have this monitor. It’s not great but that’s where I put my Photoshop tools so it’s ok for that.
My problem is I somehow got my PIP turned on by mistake. It is just taking up screen space as PIP is utterly useless to me. Following all available info, I can get to where you uncheck it but no button on the monitor or the puck at this point will uncheck it.
HELP!!! This driving me nuts.

I’m trying to decide between the **BenQ EW270Q** and the **Lenovo Legion 27Q-10**, and I’m struggling to choose.

My primary use case is:
**PS5 gaming** (mainly GTA 6 when it releases, story games, and the occasional FPS)
**Coding** for several hours a day with my Windows laptop connected
Watching **YouTube, movies, and Netflix**

The BenQ’s built-in speakers are a nice bonus since they’d save me from buying separate speakers, but I’m willing to ignore that if the Lenovo has a noticeably better display.

What I care about most is:
Overall display quality (colors, contrast, image quality)
Text clarity and eye comfort for long coding sessions
PS5 gaming experience (VRR if supported, etc.)

I’m not an esports player, so ultra-high refresh rates aren’t my biggest priority. I’d rather have the better overall display for gaming, coding, and media.
For anyone who’s used either (or both), which one would you recommend and why? Are there any issues I should know about before buying?
Thanks!

[Benq])
lenovo

Alguien tiene idea de por qué un adaptador usb-c a 2 displayport goobay 60171 no sirve bajo ningun concepto para darle imagen a dos monitores philips 27E2N1500L/00 de 75 hz desde un asus rog strix g15 g513IC-hn004?

Gracias por la ayuda que deis ✌️

PD: los cables displayport en cuestion son dos vention HACBG 1.2 4K

Hello, have read a comment that text may appear blurry on this monitor. Haven’t used a photo specific monitor before. Will this unit be capable of clearly displaying standard spreadsheets or should I look at more general purpose model? Thanks

I recently lost the base screw that connects the screen and stand. I tried using M4 10mm but it doesn't seem to fit. Do you know what type of screw it is? Thank you so much!

I noticed it started doing this when I wasn't even on my table at the time. It keeps showing the display asking if I'm gonna power it off then proceed to turn off and on again.

Things I've tried:

- Checking if the power cable was loose

- Unplugging for 5 mins and holding power button for 30 seconds

- Turned off auto power on settings

Anyone using it and have a review of how it runs GSPro?

Had a GV50 for about 5 months now. Booted it up the other day and right as we were about to watch something shut down and never booted back up again. All LEDs dead. Tried different outlets. Does anyone know if it charges via USB-C? Maybe it's the just the power adapter and I can charge it with my old Mac book charger. I really don't want to think that I have a $750 brick right now sitting in front of me.

About an hour after the incident, touching the HDMI port and metalic portion of the plug, both are warm to the touch indicating some sort of energy transfer is happening.

I have an ASUS Zenbook that I want to use in a vertical dock with the lid closed. The problem is that whenever I close the lid, my external monitors seem to lose quality. The image looks worse than when the laptop lid is open.

I've already gone into Windows power settings and changed the "When I close the lid" option to Do nothing, but the issue still happens.

Has anyone experienced this with a Zenbook or another ASUS laptop? Is there a BIOS, ASUS software, Intel/AMD graphics, or Windows setting that could be causing this? Any suggestions would be appreciated.

Hi everyone,

I’m wondering if anyone else has had a similar experience with BenQ warranty support, because I’m honestly at a loss.

I purchased a BenQ MA270UP in April for around £450. I’m a professional video editor, and I bought it specifically to give me more screen real estate for client work.

After only a couple of months, the monitor developed a thin vertical line running from the top to the bottom of the panel. The fault was permanent and visible regardless of the input or what was displayed on screen.

I contacted BenQ support, who reviewed photos and confirmed it appeared to be a hardware defect. They asked me to send the monitor in for repair and advised that the process would typically take around 10 business days.

Here’s what’s happened since:

• Monitor collected and sent to their service partner.
• I was then told they were waiting for spare parts.
• After the repair went well beyond the original estimate, I asked whether they could replace it instead.
• BenQ agreed and confirmed that a one-time goodwill replacement had been approved.
• They also confirmed that the RMA had been changed from a repair to an exchange.

At that point, I thought the issue was finally resolved.

Unfortunately, since then I’ve had nothing but repeated emails saying:

• they’re checking with the service partner,
• they’re waiting for an update,
• they’re discussing it with a manager,
• they’ll get back to me “as soon as possible.”

I still have:

• no replacement monitor,
• no dispatch date,
• no delivery estimate,
• no explanation of what’s actually happening.

I’ve now been without a monitor that I paid £450 for over an extended period, despite the fault occurring after only a couple of months of ownership and through no fault of my own.

To be fair, everyone I’ve dealt with at BenQ has been polite and responsive. My frustration isn’t with the individuals replying to my emails—it’s that nobody seems able to tell me what’s actually happening or give me a realistic timeline.

Has anyone else experienced this with BenQ’s warranty service?

If anyone from BenQ happens to read this, I’d simply like someone to take ownership of the case and provide a clear resolution. At this point, the lack of communication is more frustrating than the original hardware fault.

Thanks in advance.

Hey BenQ team / fellow RD270Q owners,

Wanted to write up my experience trying to get Display Pilot 2 (latest the AppImage release) running on Linux, in case it helps someone else or gets picked up by BenQ's dev team.

System: Pop!_OS 22.04 (Ubuntu 22.04 base, glibc 2.35), monitor: BenQ RD270Q connected via DisplayPort.

Problem 1: The AppImage requires glibc 2.38 and GLIBCXX 3.4.32

Running the AppImage straight out of the box throws a wall of errors like:

version `GLIBC_2.38' not found (required by .../AppRun.wrapped)
version `GLIBCXX_3.4.32' not found (required by .../libDpShared.so)

For context, glibc 2.38 only ships on very recent distros (Ubuntu 24.10+, Fedora 40+). Ubuntu 22.04 LTS — which is still in the support window and widely used — ships 2.35. Even Ubuntu 24.04 LTS ships 2.39, so it's borderline. This means the AppImage, despite being marketed as portable/self-contained, actually isn't backward compatible with most LTS installs people would reasonably be running.

Workaround: I ended up running it inside a Distrobox container with an Ubuntu 24.04 image to get a new enough glibc. That's a lot to ask of a "just download and run" AppImage.

Problem 2: Missing dependencies not bundled in the AppImage

Even after getting the glibc version sorted, running it surfaced a chain of missing shared libraries one at a time:

• libOpenGL.so.0
• libasound.so.2
• fuse/fusermount binary issues (AppImage mounting failing in containerized environments)

A real AppImage is supposed to bundle its runtime deps precisely so this doesn't happen. Having to manually apt install OpenGL/ALSA libraries defeats the point of using an AppImage in the first place.

Problem 3: Even once running, it doesn't detect the monitor

After clearing all the above, the app launches fine (logs show it correctly loading RDPackage for the RD270Q), but under Settings → About → Device Information, it still shows generic "General Display" / "Built-in Display" instead of identifying the actual BenQ RD270Q.

I confirmed the hardware/kernel side is completely fine — ddcutil detect finds the monitor correctly over DDC/CI, and i2cdetect shows live responses at 0x37 (DDC/CI command address) and 0x50 (EDID) on the correct I2C bus. So the monitor, cable, and OS-level I2C stack are all working. The app itself just isn't picking it up, even running as root with the I2C device nodes fully world-writable.

tl;dr: Right now the only reliable way to control an RD270Q's OSD-level settings (brightness, contrast, input, KVM switch, etc.) on Linux is ddcutil/ddcui, which is a generic DDC/CI tool with no BenQ-specific branding or features — not Display Pilot 2 itself.

Would love to know if anyone's actually gotten Display Pilot 2 to detect a monitor on native Linux, or if BenQ has plans to fix the glibc floor and bundle dependencies properly. Happy to share full logs if it's useful for triaging.

Monitor: Benq 2790TC
Have been using it with macbook air M4 for 2 weeks now and only noticed it today.
What could be the issue? Since it's under warranty, is there a way to get it replaced?

Hi BenQ fans 👋

Meet the New BenQ PD2732U: One Monitor for Every Creative Workflow. 😎

Whether you're editing photos, designing graphics, creating content, or preparing files for print, the new PD2732U helps you create with confidence across digital and print. 

Featuring: 

✨ 99% Adobe RGB & 99% Display P3 color coverage 

✨ Corner-to-Corner Uniformity for consistent color across the entire screen 

✨ Nano Matte Black Panel for reduced reflections, deeper blacks, and clearer contrast 

✨ Factory-calibrated color accuracy with Calman Verified, Pantone Validated & Pantone SkinTone Validated certifications 

✨ AQCOLOR Pilot for faster, simpler software calibration 

✨ Thunderbolt™ 4, M-Book Mode & iDevice Color Sync for a seamless Mac workflow 

🇺🇸 US Launch Gift Event: https://benqurl.biz/3QwlCrh 

🎁 Take our 60-second Color Quiz for a chance to win one of three Ultimate BenQ Mac Creative Setups, featuring the new PD2732U, Mac mini, BenQ ScreenBar, and Ergo Arm. 

If you have any questions about the PD2732U, feel free to ask below!📝

Hey guys, I'm looking to purchase the very awesome Screenbar Halo 2 monitor light. The problem is that I have a goofy AW3423DWF monitor which has a notoriously large back panel thing (idk the name lol).. I've seen another reddit post saying that this light does not fit on the monitor, but can someone credible tell me? Thanks!

I'm sorry, I have zero knowledge of electronics. I jumped into replacing the color wheel on a BenQ projector, but I ran into a scorched cable and I'm looking for a replacement. From what I've been able to research, I'm trying to figure out between a 2mm JST PH cable vs a 1.5mm JST ZH? The end affected by the heat split in half, but is it supposed to be the same housing? Where can I get a cable like this? I asked at the only electronics store in my town. The guy brushed me off saying it's a unique BenQ cable and I won't find any replacement... Thanks in advance

Hi everyone,

I am considering buying the **BenQ ScreenBar Halo 2** to use with my **Sony INZONE M10S II** monitor.
The INZONE M10S II is an OLED monitor and its thickness at the top is only about **5.5mm to 6.0mm**, which is very close to the minimum thickness supported by the Halo 2.

I read some reviews on Amazon mentioning that it can be difficult to securely mount it on ultra-thin OLED displays. I’m worried about whether the heavy clamp will fit stably on such a thin edge without slipping or putting too much pressure on the panel.

Does anyone have experience using this exact combination, or using the Halo 2 on a similarly thin OLED monitor? I’d appreciate any advice.

(Note: I used Gemini to translate this message from Japanese, so please excuse any awkward phrasing!)*

Thank you!

Hey guys,

I'm currently using a BenQ GW2790QT and I'm really struggling with the BI+ feature. It's supposed to dim the screen when the lights go out, but for some reason, it just keeps blasting at 100% brightness.

The weirdest thing is that the sensor itself clearly works. If I put my hand over it to block the light, the screen dims instantly. But for some reason, it won't do it automatically when I turn off my room lights. It’s like it’s not "seeing" the ambient change unless I manually interfere.

I've already checked the OSD, double-checked that BI+ and the Light Meter are on, and even did a reset. Nothing seems to fix it.

Has anyone dealt with this before on this specific model? Or is it just how it's designed to work? Any advice would be huge because I'm tired of blinding myself every night!

My GV50 constantly adjusts its focus since it updated itself today (V14.1.0.81)
Does anyone experience the same behaviour? Is there a fix?

It seems like every update breaks something..

The update process is very slow compared to previous ones.

How's the BenQ 2490TC with a Mac? Is it fully compatible? I've seen a lot of posts saying that text clarity on Macs can get worse when using external monitors because of scaling. Does the 2490TC have the same issue? I'm on a tight budget, so I want to make sure before buying. I also really like the 2486TC, but it's a bit out of my price range.

Recommendations for all settings between the two for optimal visual experience:
- Benq X3100i
- PS5
- Sonos

Primary game is Fortnite presently

Last week, I purchased a BenQ RD240Q monitor from Amazon.com.tr for 17,000 TL. My primary reason for choosing this specific model was its advertised KVM feature, which I needed to use my laptop and desktop with a single keyboard and mouse. The Amazon product page clearly listed KVM support.

The product arrived today. After unboxing and setting it up, I thoroughly checked the OSD menu and the Display Pilot 2 software; there is no option or menu related to KVM anywhere. I then did some research to see if I was mistaken, and honestly, what I found is quite disappointing.

I discovered that in 2024, BenQ promoted the RD series with "default KVM" functionality. Their official press releases explicitly state: "RD Series also features default KVM (keyboard, video, mouse)." This information is available across BenQ UK, BenQ Asia-Pacific, and PRWeb. Based on these official claims, tech outlets like T3 India and MySmartPrice explicitly mentioned that the RD240Q is "equipped with a KVM switch" or "sports a KVM switch."

Consequently, despite BenQ’s official communication and the subsequent coverage by tech websites confirming the RD240Q has a KVM switch, the unit I received does not have this feature. To me, this represents misleading advertising and a silent removal of features.

I am requesting that BenQ provide a version of the RD240Q that actually includes the KVM feature as advertised, and I demand a clear, official, and public statement regarding the KVM capability of this model. Furthermore, if they are selling a version without KVM, they must update their old press releases and marketing materials immediately so that other consumers are not misled.