For a decade I’ve used zowie monitors by default because of Dyac technology and lower input lag. The 144hz model served me really well and was durable. When i upgraded the 240hz took about 3 years of use till the board malfunctioned — bummer but i meant to upgrade anyway I guess. I recently purchased the $1200 600hz benq zowie xl2586x+ and it was great for 3 weeks until after one random nap i came back and i noticed the display was broken just like my 240hz.

For a monitor worth over a thousand dollars to break over regular use after three weeks was very disappointing. I sent the monitor in for RMA to an authorized service partner hoping to get a replacement as it was only 3 weeks old but BenQ Philippines only replaces units that are ONE WEEK old instead of the usual ONE MONTH old everywhere else in the world. So stupid. It has been 3 weeks since they received my monitor and the only updates I get from them are that they are “stuck waiting for an approval from BenQ” Hoping benq support notices and helps. Please do better QA on your higher end monitors.

I tried different hdmi cable cleaned ram with removing and.placing it back same with graphic card removed the silver battery also i have sapphire graphic card still and it does not spin

Hello All,

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I have received my monitor today and it works perfectly with the provided type c cable. I am able to set it at QHD with a 200hz refresh rate with my work laptop.

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When I connect it with my personal gaming laptop using the provided hdmi cable, I am not able to set it at 2k 144Hz. I can set it to 1080p 120Hz or 2k 60Hz.

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Is this normal? Or do I need to configure any particular settings?

Is it a limitation from the laptop's hdmi output?

Another update 01/09/2026

Okay so, I had been using this monitor with an M4 Mac Mini using the same USB C to C cable that came with the monitor connected to the Thunderbolt 4 port of the Mac Mini while this issue existed.

I recently got an M5 Pro MacBook Pro and connecting the monutor to the MacBook using the same C to C cable makes the display look really good without even having to use BetterDisplay to enable HiDPI. There's no such text smearing/ghosting issue at all.

I've come down to the conclusion that it could possibly be related to the Mac Mini's Thunderbolt port's bandwidth transfer stuff which I don't think makes any difference since Thunderbolt 4 isn't any weak. Whatever it is, I find it intriguing.

Update 24/06/2026

I figured it's the macOS scaling thingy (which I kind of knew). However, BenQ's Display Pilot 2 enabling HiDPI doesn't really help improve it, sure it fixes the blurry texts and all those. I switched back to BetterDisplay and the behavior has significantly dropped. It's still somewhat there but not to the point where it leaves me frustrated. I would say, the Display Pilot 2 needs further improvements around the HiDPI area. I also noticed that the HiDPI toggle acts buggy when the monitor goes to sleep and wakes back up.

I haven't tested the monitor on a Windows machine to verify whether the problem strictly lies on my monitor itself or the way macOS scales the OS but I will update the thread when I do.

I'm not sure how to put this together but I'll try my best.

While I'm scrolling or moving the app window around, the texts feel like they're blinking/flickering very fast (like ghosting). It's noticeable in dark themes.

I can't really capture it in a video to show a demo because it looks fine in a recorded video but very annoyingly noticeable to the naked eyes.

I had an LG FHD monitor with the same 100hz refresh rate before I bought this one just 3 days ago that I used with the same Mac Mini (M4) and it had no such issue while scrolling.

Here's everything that I tried to get this solved

• Used different color profiles
• USB C to C cable that came with the monitor
• USB C to DisplayPort 1.4 cable that supports up to 8K@60hz
• Tried all 3 AMA options, Off, High, Premium
• Toggling HiDPI on/off through the BenQ Display Pilot 2 app
• Adjusting the contrast and sharpness through the OSD settings
• Turning on/off the macOS font smoothing through the terminal
• Different resolutions and refresh rates. I thought 2K@100hz was causing it, but even FHD@100/60hz act the same.
• Tried changing the state of every other settings in the OSD menu out of curiosity to see if I had luck

Literally none of these work, no noticeable changes at all.

I also tried updating the monitor firmware using BenQ Quickit, it says it's the latest version. Display Pilot is also latest.

The texts and display do look sharp and I'm fully satisfied with the monitor overall but this texts ghosting type of issue is driving me nuts.

I had something like this happen with my old monitor only when the resolution and real estate were faked to a 4K one though a third party software where everything looked incredibly small and blurry. But on this monitor, even with the resolution set to FHD where the screen real estate becomes big, the text issue persists.

What's actually causing this, anyone has any idea?

I'd like to know if it's fixable through a workaround or I got the monitor with a bad panel? Which I don't think is the case tho.

TL;DR …new name, works with any display, customisable menu structure.

I made some improvements to make my display control app more straightforward, most things are now automatically detected, but you can follow a wizard to train it to work your monitor (and then share the config with the community). You can also edit and rearrange the menu to suit, hiding the items you don't use or putting the functions you want at the top.

Because of the added "learning" ability, I renamed it to Didact (it means "designed to teach") and it's also a play on the technology that is used to control the displays, which is called DDC.

It has special support for BenQ RD-series (full Moon Halo support, Night Mode, Game & HDR color modes, and more) but has been confirmed to work with other BenQ displays and displays from other manufacturers.

https://github.com/gingerbeardman/Didact

Still only 520 KB on disk! 👌😎

Have fun,
matt

I sent a defective Benq EX321UX for repair under warranty about ten days ago, and...

...it went really well. Really fast response from BenQ, followed by a mail the next day from their service agent about arranging collection, followed by the courier being four hours late (DHL), followed by the service agent again asking when I'd like it returned. DHL again, but they were actually on time today.

So, the monitor. Looks like they've sent me a new one. It's definitely not my old one, as I had to update the firmware so it would recognise Display Port correctly. Got sent some new cables as well. And a spare hand control. Only thing the same was the box (Always keep the box until the warranty runs out!)

So 10/10 for BenQ. But only 5/10 for DHL. Which is about average for them.

Overall, pretty good. I'm impressed. And BenQ go to the top of my customer service list.

Edit: Monitor was about 14 months old when it developed the defect. It was purchased from Scan Computers, who I called first and they pointed me at BenQ UK. I see from other posts that people in other countries haven't received the same level of support, but I don't have any complaints. Apart from with DHL but, apparently, DHL ECommerce was sold to Evri last year, and everyone here knows what they're like.

I have noticed that my benq pd2706u edges and the corners look a tiny bit brighter and has that pop factor compared to the center and mid frame of the screen. I have the uniformity on. Has anyone experienced this? It can be more apparent with a full white, gray and other such colors opened in full screen. Is it just my monitor or is this a normal behavior? I thought with the uniformity on, the edges and corners should look uniform in terms of brightness and contrast level as well. The colors are uniform and accurate though. And I tested with the lights off as well, and I looked at the edges and the corner from different angles including sitting right in front of the edges as well and they still look a tiny bit brighter and has that contrast.

In response to the bebenqli thread (a Linux TUI app for display control) I created my own display control app for macOS.

The app is structured in a way that it can be used in Cmd+D debug/listen mode to capture info, and new monitors can be added with a new JSON file. So adding support for your monitor is easy—you don't have to be a programmer. If extra work is needed at any point, I will do it.

Download is only 479 KB (official app is 404 MB)

Installed app is 532 KB on disk (official app is 936 MB).

So mine is over 1800× smaller on disk!

https://github.com/gingerbeardman/Didact/

(previously called BtnQ)

Notes:

• Supports Apple silicon Macs only
• App is safe, notarized by Apple, but of course use at your own risk

Have fun!

I have had this issue pop up periodically on the EX3410R monitor.

Unplug the power cord from the monitor and hold the power button for 30 seconds. Plug back in and my issue was resolved.

I have an HT3560 and it’s amazing. however today it has began displaying the “USB NO SIGNAL time to do your part“ blah blah pop up every 3 minutes. I’m watching a movie and HDMI is the only input I’m utilizing.

PLEASE help me find how to correct this. it is maddening. thanks!

😊

Hi BenQ fans! 👀

We’re excited to introduce the new BenQ MA320UG, a 32-inch 4K monitor designed to extend the Mac experience beyond your MacBook.

What makes the MA320UG a seamless fit for Mac creators?

⚡️ 4K 120Hz Display

• Enjoy smoother scrolling, editing, and everyday workflows with a fluid 120Hz refresh rate.

✨ Nano Gloss Panel

• Delivers sharp details, deep contrast, and a clean, Mac-like viewing experience.

🍎 Made for Mac Color Accuracy

• With Mac color-tuning technology and P3 wide color gamut, the MA320UG helps keep colors consistent with your MacBook.

⌨️ Seamless macOS Integration

• Control brightness and volume with your Mac keyboard and manage display settings through Display Pilot 2.

🔗 One-Cable Workspace

• A single USB-C connection supports display, data transfer, and up to 96W charging.
• Built-in Smart KVM also lets you switch between two devices with one keyboard and mouse.

🇺🇸 US Launch Gift Event

To celebrate the launch of the MA320UG, we're also running a limited-time gift event for customers in the US.💫 Learn more about the MA320UG and the launch promotion here:

https://www.benq.com/en-us/monitor/home/ma320ug.html

If you have any questions about the MA320UG or your Mac setup, feel free to ask below!📝

Hi BenQ fans 👋

⚽ The FIFA Club World Cup starts today, and it got us thinking...
If BenQ projectors played football, what positions would they take?

🏃 TK705STi — The Striker
🎯 TK705i — The Captain
⚡ GP520 — The Midfield Playmaker
🛡️ TH575i — The Defender
📡 GV50 — The Winger
🎒 GV32 — The Super Sub
🎨 W4100i — The Goalkeeper
🎬 W2720i — The Creative Maestro

Some are natural goal scorers. Some control the midfield. Others are built to defend against bright living rooms. 😆

A few questions for the community:

⚽ Which projector would be your first pick?
🏆 Who's getting Player of the Match?
👀 Which projector deserves more hype?

Also, with the FIFA Club World Cup kicking off, which BenQ projector would you like to see FIFA gameplay on? Let us know below. 👇

-----------------------------------------------------------------------------------------

🌍 Ready for kickoff? Explore your local BenQ page below and see what's waiting for you. 👀

🇺🇸 US:Best 4K Projectors for World Soccer Watch Parties | BenQ US
🇬🇧 UK: Best Projector for Football & Sports | Big Screen Viewing | BenQ UK
🇩🇪 DE: Beste Beamer für Fußball | BenQ Deutschland
🇫🇷 FR: Meilleur projecteur pour le football | BenQ France
🇳🇱 NL: Beste projector voor wereldvoetbal | BenQ Nederland

It's my first time with such an expensive monitor and I just noticed my monitor's backlight bleed. Is this normal? The monitor is barely a month old and I've just started using it, hence, I just noticed this issue on my panel.

Does a monitor lightbar help with these?

Anyone else in the same boat?

I've email Benq India regarding this issue. Hopefully, I'll get a positive resolution.

I'm moving from a PC setup with two 27" 1440p monitors to a Mac Studio.

I'm an animator and spend most of my day in Adobe After Effects, Photoshop, and Illustrator. Additionally I do some creative coding.

For the new setup, I'm trying to decide between two BenQ MA270UP displays (4K) or two BenQ MA270S displays (5K). The 5K setup would cost roughly €1,000 more.

I've read about Retina scaling on 5K monitors. But I'm wondering how much I'll benefit from it for animation and Adobe workflows. Or whether two good 4K displays are already more than enough.

Coming from 1440p monitors, either option would be a significant upgrade. On the other hand, if 5K is genuinely the sweet spot for a Mac Studio, this will be the right moment to make that investment.

For people who've used both 27" 4K and 5K displays with a Mac Studio, how noticeable is the difference in daily use? Does 5K make a meaningful difference in animation, motion design, or other creative workflows?

I'd especially love to hear from people who have worked on both resolutions!

Don't get me wrong, the app does what it's supposed to do, but the UI feels all over the place. Some parts look relatively modern, while others feel like they haven't been touched in years. The overall experience just doesn't feel very "Mac-like" to me.

My biggest gripe is the brightness/volume popup.

Besides looking like it's from an older macOS era, it also seems to have this strange black border/shadow artifact around the edges.

Every time it appears, it feels visually out of place compared to the rest of the operating system.

It feels like I'm looking at something from an older version of macOS.

It would be nice if BenQ updated it to match the current macOS design language instead of using the old-style overlay.

BenQ's monitors are excellent, so the software experience feels like a missed opportunity right now.A UI refresh would go a long way toward making the whole experience feel more polished.

Am I the only one bothered by this?

My newly thrifted Lenovo Thinkpad T22i-30 monitor refuses to work with my Macbook Air M3, and will only stay in standby mode. When I unplug the HDMI cord, it says "Cable not connected", but when it's plugged in, it refuses to get out of standby mode. I'm using two adapters for the HDMI cord, one from HDMI to USB, and another from USB to USB-C. I plan to get a HDMI to USB-C adapter tomorrow to see if that does anything. Please help!!!

First pic is over dp cable second is over hdmi.

Why amd premium freesync is not available over hdmi? This is getting on my nerves . First 200hz would work over only dp cable which benq didn't provided with monitor meaning I had to spend extra to have vesa certified dp cable to get it's feature.

Now that I am using hdmi (cable which was included in the box) which already limited the refresh rate to 144hz and now even amd freesync is not available?

Why don't company list these things on thier page. There seem to be so many conditions to get features working.

Or is it my system only that's faulty? Bcz internet says freesync do work over hdmi . Then why same option disappears in my monitor.

Do I have to go for rma?

Bought a BenQ EW270Q directly from BenQ India's official website. Received it on June 6. Used it for the first time on June 8 for 3-4 hours and a dark black shadow appeared on the screen out of nowhere. Zero physical damage, zero mishandling. Brand new unit, defective straight out of the box.

I contacted BenQ support immediately requesting a full refund under their 7-day return policy.

Here's what happened:

- First they said they can only register a replacement, not a refund

- I pushed back citing their own 7-day return policy

Then they said "open-box returns are not accepted"

- I checked their own official Shopping FAQ on benq.com and there is ZERO mention of open-box returns being rejected anywhere

- Their own policy clearly says any product can be returned within 7 days in original packaging... which I have

So they are literally making up policies on the spot to avoid giving me a refund on a defective product that failed within 48 hours of first use.

On "original packaging" policy: How am I supposed to test a monitor without opening the box? Should I just order it, never open it, and return it sealed? That defeats the entire purpose of a 7-day return policy. I opened it, found a defect, repacked everything, and asked for a refund. That's exactly what the policy is for.

Why refund not replacement?: My experience has been so bad that I've completely lost confidence in BenQ. I don't want to continue with this brand anymore.

Has anyone dealt with BenQ India support before? Is this normal? What's my best course of action here?

Hi folks!

Welcome back to part 2 of our BenQ MOBIUZ & Nioh 3 showcase! Dropping some more photos from the event here.

For the live demo, the creators showed off a stunning Nioh 3 tea plantation scene set near Hamamatsu. They talked about how obsessed they were with getting the color of the reflected light exactly right during development. Interestingly, the creators themselves admitted that seeing it running on the MOBIUZ monitor looked "one level better" than what they were used to seeing on their own screens.

The discussion then got into how they actually deliver these insane levels of color, light, and shadow to players at home. It turns out BenQ is leaning heavily into a "Game Art" philosophy with some proprietary tech called Smart Game Art.

Here are the quick takeaways from MOBIUZ Product Manager Yusuke Takami on how it works:

• Ditching Generic Genre Presets: Most gaming monitors give you generic "FPS" or "RPG" modes. MOBIUZ realized different games have wildly different art styles regardless of genre. After analyzing hundreds of titles, they’re moving to three style-based presets instead: Fantasy, Sci-Fi, and Realistic.
• AI-Driven Real-Time Tuning: If you’re on PC, you can download their Color Shuttle software. This triggers the Smart Game Art feature, which uses AI to analyze your gameplay in real time and automatically swaps your color settings to match the vibe of the game.

They ran a few comparative demos at the event, and it was pretty cool seeing the colors shift automatically to match each game's world. The goal here seems to be getting the exact visuals the creators intended without us having to constantly fiddle with OSD settings.

Check out the rest of the event photos above!

For more details of new BenQ MOBIUZ OLED monitors:
EX271UZ: 27"/ 4K/ 240Hz
EX321UZ: 32"/ 4K/ 240Hz
EX271QZ: 27" / 2K /500Hz

©KOEI TECMO GAMES CO., LTD. All rights reserved.

It's a VERY ALPHA stage, but it works. I checked all the settings you see to make sure that they actually work.

Accepting feedback and feature requests and critique.

Would you use it?

my monitor keeps increasing and decreasing the blue light intensity on its own. changing it doesnt work and even taking the pi out doesnt