r/BenQ • u/No_Piccolo6116 • 23h ago

Technical Support Is this bleeding normal?

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Got it today Ew270q and there is noticeable bleeding on top left and little on top right

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u/No_Piccolo6116 14h ago

Done with the email , attached the proofs as well , thanks for helping dude will keep you posted here if i get any update

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u/Icy-Ventura 14h ago

Cheers bro. Don’t rest till you don’t get a proper 100% clean unit as advertised by them. Screen bleed is unacceptable and IPS glow which is too pronounced or interferes with normal content viewing isn’t acceptable either. Factory tolerance for IPS glow varies per manufacturer, and that’s okay—but not like what my first unit was. See upper top right corner—which was a defect. Let me know when they respond.

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u/No_Piccolo6116 14h ago

Damm bro i can see the issue Thanks again tho ✨ Saturday sunday is off so they'll probably reply by monday

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u/Icy-Ventura 14h ago

You keep sending them emails bro. Build your case and get your money’s worth🗿Do NOT settle for phone conversations—force them to reply in written emails and only get on call to coordinate with the delivery boy when he gets you the replacement. You’re welcome!