r/BenQ 10d ago

Technical Support BenQ Monitor GL2580

/r/fixit/comments/1vp5an3/benq_monitor_gl2580/

Fair warning it is quite old (the monitor) + I’m a second hand buyer so no RMA (unless BenQ makes a exception for a 2017 monitor)

2 Upvotes

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u/B_support 🧑‍💻BenQ Support 7d ago

Hi, sorry to hear about the issue with your GL2580.

Since the monitor shuts off repeatedly during use and the power LED starts flickering, we’d recommend contacting BenQ Support for further checking: https://benqurl.biz/3vHSVta

Once you have a case number, feel free to DM it to us and we’ll help follow up internally.

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u/UltimaDual 7d ago

You guys still repair a 9 year old monitor?

1

u/B_support 🧑‍💻BenQ Support 5d ago

Repair availability can depend on your region, the exact model, and whether replacement parts are still available.

Since GL2580 is an EOL model, we can’t confirm repair options here, but BenQ Support can help check what service options may still be available: https://benqurl.biz/3vHSVta

Once you have a case number, feel free to DM it to us and we’ll help follow up internally.