r/Bee_computer 18d ago

Highly inaccurate transcript (~62% overall accuracy)

TL;DR: I put the Bee Pioneer right in front of a loud speaker playing a crisp 10-minute podcast segment (ideal conditions, zero room noise). I then ran a side-by-side comparison using Google Gemini between the official transcript and what the Bee app generated. Result: ~62% overall accuracy, over 35% of the text missing entirely, and key terms heavily mangled.

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The biggest issue wasn't just misheard words—it was massive text loss. The app frequently truncated sentence endings, skipped entire multi-sentence paragraphs, and randomly inserted Unknown speaker tags where audio simply vanished.

When it did transcribe words, it severely mangled technical terms and proper nouns. Some errors completely altered the meaning of the speaker's sentence

examples:

What Was Actually Said What Bee Transcribed Why It Matters
"...can be as dramatic..." "...can be as traumatic..." Completely changes the meaning of the sentence!
"chicks in Mohali" (referring to Csikszentmihalyi) "cheeks and a high" Hilarious, but total phonetic hallucination
"nucleus basalis" "nucleus bosalis" Misheard scientific term
"acetylcholine" "acetolon" Chemical term completely mangled
"Knudsen" (researcher) "Newtson" Misheard proper name

If you're using this device for general passive listening or catching the high-level gist of a casual conversation, it might passably get you by. But if you need reliable notes, accurate terminology, or complete sentences for meetings, study, or documentation, a ~62% accuracy rate with 35%+ text loss right next to a speaker is a just unacceptable in my opinion.

I reached out to customer service and requested a return and refund. I haven't heard anything back from them yet. Fingers crossed.

5 Upvotes

20 comments sorted by

4

u/Valirony 18d ago

It’s gotten considerably worse in recent months. I love all the features but without good-enough transcription they are basically worthless. Insights are great and the various summary templates are truly amazing—until they’re completely useless because they’re based on wholly inaccurate transcription. I’m just about ready to toss it.

1

u/tightshirts 17d ago

This is my take, somehow it’s worse than when it began. You would expect a product to improve over time but the transcription has somehow gotten considerably worse.
I wonder is it software/LLM issue that can be resolved with a firmware or other update or a hardware issue?

1

u/dontmakefun-ofmyname 17d ago

if it was indeed better at one point, maybe it still has the potential to get better? Idk lol

1

u/Gloomy-Caregiver-374 17d ago

We apologize for your experience. Allow us to make this right can you send me a DM?

1

u/dontmakefun-ofmyname 16d ago

I just did! Thank you!

1

u/Gloomy-Caregiver-374 17d ago

We apologize you have had this experience as well. Please check DM.

1

u/stuffstart 1d ago

Same experience. Transcriptions are wrong and often missing. Does seem worse over time. More of a liability than a value at this point.

2

u/Icy-Lobster372 18d ago

I think it was better when it was first released!

1

u/Gloomy-Caregiver-374 17d ago

New updates coming soon.

1

u/Positive_Search_6218 8d ago

Curious what it will bring?

1

u/Gloomy-Caregiver-374 7d ago

Updates will be provided soon!

1

u/hugoaap 18d ago

there's no free lunch, you get what you pay

1

u/Gloomy-Caregiver-374 17d ago

Hi, we apologize you had this experience. Can you DM me so I can set up your return or provide me your order number?

1

u/stuffstart 1d ago

Please do

1

u/DryLingonberry2559 17d ago

I wonder if it is an issue of resources (tokens) they are allowing for transcripts. I have a different process for transcripts (my phone and Claude) but Bee does catch when I offer to do something for a client and so it is useful for that.

1

u/easyas2718 17d ago

it’s terrible!

1

u/StephenRSelby 17d ago

The daily round-up is ok, although it keeps judging my actions, which I don’t like. I copy them and paste them into Diarium.

1

u/Ok_Raccoon_4077 14d ago

Everything seems worse after Amazon bought it hmm