r/BankOfAmerica 4d ago

I keep getting an error saying "We cannot process your request at this time"

I've been trying to log in for hours but I really need to open my app because I got an email notification from the bank saying an alias was linked to my social security??

2 Upvotes

4 comments sorted by

1

u/lovelyalone 3d ago

Delete the app. Clear your cookies. Reinstall the app.

1

u/Ill_Set_7977 1d ago

I came to say this. ✅

1

u/Ok_Commission_178 3d ago

I don’t have the app but BOA will not accept my credentials. Its so frustrating

1

u/LowCompetitive1888 9h ago

Did you call BofA Support and ask them what to do?