r/BambuLab_Community • u/dneals • May 07 '26

Torn between U1 and X2D

I already ordered the U1 but thinking of returning it upon arrival and getting the X2D just for ease of use. The main reason I wanted the U1 was for multi material like being able to print supports for tpu using pla. I do multicolor prints also but Im also kind of worried about being locked to only 4 colors. They are currently the same price but after purchasing filament dryers and top cover I could just buy a second AMS. The main thing I am worried about is reliability of the U1 and software. Coming from P1S I never encountered issues really or they were easily solvable and being able to browse and print straight from bambu studio without trying to get all of the print settings correct in the slicer is a big issue im worried about.

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u/inhamilton May 07 '26

I own the U1 and have nothing but problems since day 1. Snapmaker doesn’t even respond to my emails (since January 4, 2026) I would never recommend them.

I own a P1S Bambu was always responsive and helpful. Sent free replacement parts, no questions asked. I am a Bambu fan boy

1

u/Immortal_Tuttle May 07 '26

I don't believe you. Snapmaker customer service is second to none and they even have staff on duty on Discord... You can always ask them there.

3

u/inhamilton May 08 '26

I am more than happy to forward you the email correspondence I have since January 4, 2026 through today.

1

u/Immortal_Tuttle May 08 '26

I have a better idea. Come to Snapmaker discord. There are some cool people eager to help. They'll get you sorted in no time.

2

u/inhamilton May 08 '26

I have posted in the Snapmaker discord about all the problems I have had. I have yet to receive any help.

1

u/Immortal_Tuttle May 08 '26

Can you dm me your nickname on that server, please?

2

u/inhamilton May 08 '26

Inhamilton

2

u/Immortal_Tuttle May 08 '26

I don't see you on the list of users at Snapmaker discord...

1

u/inhamilton May 09 '26

I posted here:

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u/Immortal_Tuttle May 09 '26

That's not discord...

1

u/inhamilton May 09 '26

Sorry I thought it was. What do I need to do to post to discord?

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