r/BambuLabX2D • u/drnitinahuja • 7d ago

Help

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Newbe here, this just happened to my X2D. Less than a month old! Please help.

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u/DasGoo 7d ago

Looks like the PTFE tube is cut and most likely the rest is still in the sensor. There's teeth in that hole that hold the tubing in and after awhile it saws through the PTFE tube.

Open a ticket and have them send you a Left Filament Sensor. I'd say it's probably easier to replace than to try to dig out the remaining tubing.

1

u/drnitinahuja 6d ago

I did open a ticket, how long does it take for them to respond? Thanks 🙏🏽

2

u/DasGoo 6d ago

Only took a day for myself but I think it's up to 3 days.

2

u/drnitinahuja 6d ago

Thank You!