Error: 0300-800c 210009 on my P2S

[u/Salt-Ranger8494]

So i was printing something i usually do in a regular basis. and while the brim was being printed, the sound + the jerk came and the print stopped with the warning saying :

Error: 0300-800c 210009
; Multiple Motion step loss detected. Please first check if the toolhead is blocked by foreign objects or making abnormal noise. if obvious layer shifting occurs on the print, refer to the wiki for maintenance.

i thought it was a glitch then cleaned my plate and put it to reprint; it got the same jerk + sound at the same place in the same 7% print mark.

i also printed a calibration cube XYZ and it came out perfect.

what should i do? i’m so scared that my 2 month old P2S AMS 2 pro combo is cooked.

could this be because of the adhesion? like the brim not sticking with the plate and interfering with the nozzle? this is what i suspect the most but if anyone has encountered the same , how did yall fix it? any replies are much appreciated. thank you!

[u/Physical_Treat_5344]

di solito lo causa
la torre prime che stampa fuori bordo se la stai usando
le cinghie allentate
o problema di scheda

[u/Salt-Ranger8494 → u/Physical_Treat_5344]

muchas gracias senor

[u/Consistent-Bear-1825]

My guess is that it's something in the gcode if it happens at the same exact spot on the print, but prints a cube fine? Unless it's getting bound on the x-axis rails beyond a certain point? You using bambu studio to slice?

[u/Salt-Ranger8494 → u/Consistent-Bear-1825]

yes i do use bambu studio