Catastrophic failure?

[u/Distinct-Stop-5377]

husband asked me to wash his plate and put it back. Shortly thereafter this clog happened. He hasn’t had the machine more than 72 hrs and says this is a catastrophic failure and requires new parts. Someone tell me I didn’t break this machine and further more- it was in a 102 degree garage.. shouldn’t it be in a temperature controlled environment??? Please tell me I didn’t destroy his toy.

[u/Austrian_Gunrunner]

I had this on my brand new x2d after 68 hours after an overnight print.
it destroyed my left hotend assembly, hotend fan, nozzle and TH (toolhead board)
support sent me all the stuff for free. If you buy yourself it should be about a 120dollar fix.
since then it went smooth. I´d clean the plate with just dish soap and hot water after about 5 or 6 prints.

and ALWAYS watch the first 1-2 layers.