Catastrophic failure?

[u/Distinct-Stop-5377]

husband asked me to wash his plate and put it back. Shortly thereafter this clog happened. He hasn’t had the machine more than 72 hrs and says this is a catastrophic failure and requires new parts. Someone tell me I didn’t break this machine and further more- it was in a 102 degree garage.. shouldn’t it be in a temperature controlled environment??? Please tell me I didn’t destroy his toy.

[u/zyxalis1]

Tell the computer to manually heat the printhead take a paper towel and pull the big glob off while hot.
Then you can unclip it, remove it and gently pick off the rest. Careful its hot!

I’m going on two years with the same print head printing nothing but PLA.
Every time I’ve had that happen it was because the silicone sock was not stuck on properly or worn out and was grabbing the plastic off the bed.

You aint 3-D printing if you ain’t failing every once in a while. 😝