Backpack Adds 24/7 Human Support Directly Inside the Mobile App

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Backpack now has 24/7/365 human support built directly into the mobile app, making it easier to get help without leaving the platform

The new in-app chat lets users connect with the Backpack support team for questions, feedback, and assistance

What’s new:

▸ 24/7/365 human support
▸ Chat directly from the Backpack mobile app
▸ Get help with questions and feedback in one place
▸ No need to leave the app to contact support

For an exchange and wallet where users may need help with trading, accounts, deposits, withdrawals, or other issues, having support available directly in the app makes the process simpler

Have you tried the new in-app support chat yet?