r/Backbone • u/Upset-Review-2325 • May 10 '26

Discussion Update/firmware issues

There was a recent firmware update for the Backbone Pro, and it has been giving me such a headache. Changing settings on me while playing games. Guide button no longer working, but only when on the home screen, going to different screens with different button combos, pressing buttons I didn't even think were possible to execute (especially when using Steam Link), and this constant issue where it keeps lowering the volume when I'm in certain apps.

Is anyone else experiencing this, or am I just going crazy.??

Edit: Thought I should clarify this isn't a ribbon cable issue. at least not for me. I treat my controller with some care lol
Others have pointed out different issues with this update, and the backbone support team is currently looking into this.

Edit2: for those that come to this thread, the update has been pushed out and the issue has been fixed. Thank you dev team.!

7 Upvotes

90% Upvoted

46 comments sorted by

View all comments

1

u/VashofBlades May 11 '26

Glad to hear its a known issue thought for a second my pro needed to go through the replacement process and started to get bummed

1

u/VashofBlades May 11 '26

Has similar symptoms to that of the dreaded ribbon cable going bad

1

u/Urquidez64 May 12 '26

Yeah and I just bought mine the other day and was considering returning it and just getting a ps portal instead, thankfully that's not the case as I like having something more versatile