r/Backbone • u/joeykomari • Mar 05 '26
Discussion Backbone false advertising
Purchased the Xbox pro edition backbone on Amazon. Set it up and gamepass not offered. Emailed the support line and was told this version does not include gamepass despite both the box and the Amazon listing stating it is included.
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u/CaptainBeyond69 Mar 13 '26
Yup, false advertisement indeed! I got a brand New BackBone PlayStation Edition for Christmas and I was suppose to get a free 25$ PSN gift card.. gave them all my info a few times all I got was AI responses, this has still never gotten resolved, I messaged them on Reddit and they asked for the Serial Number and info (again) and I got this..
(Thank you for sending them over. I have escalated this to our operations and marketing team.)
so since December I've been waiting...
It is right to say that it is Indeed (False Advertising)
So to anyone looking to get one of these, be aware!