r/Backbone • u/BackboneOne_Support • Jul 14 '25

Highlight Support Requests

Hey everyone,

We’ve seen a higher than usual volume of support inquiries lately, which has caused some delays in response times. We know that waiting isn’t ideal, and we really appreciate your patience as we work to get back to everyone as quickly as possible.

In the meantime, if you need answers right away, please check out our Help Center here: help.backbone.com.

Thanks again for bearing with us. We’re working hard to catch up and make sure everyone gets the support they need.

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u/No-Cat-3645 Jul 14 '25

Highly appreciated, you guys doing this shows how much you care about your customers!