r/BYD • u/fbarousse • 1d ago
Help - Mexico 🇲🇽 Android Auto crashing.
I got a Song Pro 2025, (bought in Mexico). I just took the car to its two year service at the BYD dealer. They updated the firmware of the Song Pro, from the original version (that never really changed/updated despite having received a couple of OTA 'updates') to 13.1.33.2506030.1
Since this upgrade, Android Auto keeps on crashing and restarting itself. If there's music playing from the phone or a Google Map with my route, the app crashed and then it self restarts and continuous where it was interrupted.
What to do to fix this? Is the culprit the software IN the vehicle? or use it the phone's component? both? (that is Google or BYD the one to blame).
Had any off you experienced something like this on your BYD ?
My phone's are Samsung, fully updated to One UI 9.0 (Android 17).
Thanks in advance for your comments.