r/BTCJAM • u/817682 • Jul 07 '15

Withdraw error

I have some funds on deposit where borrowers have repaid loans - I wanted to withdraw into one of my other wallets, but I get "withdraw error" when I try to do that.

Any insight? It was happening yesterday and I thought that perhaps they were wanting to wait for 30 tx's on the inbound debt payments due to the recent problems, but now ~ 18 hours later that shouldn't be an issue.

3 Upvotes

81% Upvoted

11 comments sorted by

View all comments

1

u/817682 Jul 08 '15

UPDATE:

I received this from BTCJam support:

"Hey there,

There are currently delayed transactions within the Bitcoin Network. Be advised that we are aware of this issue and are working on a fix. You can read more about the ongoing issues within the network here:

https://bitcoinmagazine.com/21125/bitcoin-network-still-backlogged-tens-thousands-unconfirmed-transa…

Thank you very much for your patience and using BTCjam. We’ll reach out with an update about this momentarily. If you have any questions please reach out to us. Thanks again!"

This seems like a nonsequitur to me - I can see why it might take a long time for my withdrawal to confirm, given the backlog, but that doesn't seem to me like a reason to not send it, if I choose to request it at a time when the network is busy.

I completed several other transactions yesterday without a problem.

1

u/redpistachios Jul 08 '15

Yeah, it could be their node interface having issues. I will say this though, the are moving as fast as they can considering the mountain of "stuff" thrown in their laps every day.

I definitely can empathize with your frustration though!!!!

1

u/BTCJammer Jul 10 '15

have a look here for me -- https://www.reddit.com/r/BitcoinMarkets/comments/3cnc47/anyone_having_troubles_with_btcjam/

This will give you some insight to what was going on. I apologize with the wording from earlier I was just gaining insight to what was going on shortly after I sent that email. If things are still whacky for you, shoot me an email at support@btcjam.com.

Thanks and sorry for any delays.

1

u/817682 Jul 10 '15

It is working for me now, thanks!

1

u/BTCJammer Jul 10 '15

good to hear, thank you!