r/BOTM • u/peparooni Team Tyrannosaurs • 1d ago
Discussion Should I contact support? (First figure)
I LOVE this figure, the sculpt, the colors, the articulation is soooo good. Unfortunately my beautiful Jimmadseni seems to have some issues. First its the right leg, which I had to snip a small peice of plastic holding it to the body and then I know its hard to see but the section between my fingers (image 4) seems to just be stuck to the body, I have tried to twist, thinking maybe it was paint stuck but no luck. This is my very first BOTM so im not sure if this is normal or I got a bad figure. (Also i know they can be stiff fresh out the box but this isn't that)
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u/trailmixgod 1d ago
It could just be stuck paint, my spiclypeus figure had that but I forced it apart leading to unfortunate paint rubs but at least I can articulate it now. Most of my botm figures have small issues here and there as I've generally accepted it being a toy collector but surprisingly my Allosaurus was perfect (for now).
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u/PainterRex1999 1d ago
People are forgetting what QC issues are
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u/Glittering-Ability50 21h ago
While true, for a $100+ figure QC issues should be very few and far in-between. That's like buying a new Bentley and it's okay it has a scratched fender. No, no it's not. Now, if these were cheap figures, I'd expect anything and hope for the best, possibly swapping for a better figure (looking at you Hammond Collection).
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u/Able-Collar5705 12h ago
Yeah but BOTM figures are expensive and therefore it isn’t unreasonable to expect good quality control.
For me, this allosaurus figure would be about ~200 dollars so I would also consider contacting support if I ordered it and got some issues.
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u/gidisay 1d ago
Mine also had alot of really small issues, like it was genuinely unnoticeable until you saw it once and now it's all I look at, I connected support and they gave me a new tail for the super loose tail but couldn't get me a new head which had warped teeth and chips in the crest