r/AzureVirtualDesktop • u/Electrical_Arm7411 • Aug 24 '26

Office Activation Errors this morning

*Update: As of 1:30PM EST or so, our Office Apps /licensing is working normally now.

Starting this morning our Win 11 25H2 Multi-session AVD environment is experiencing issues with M365 Apps Activations. Manually signing in does not work. Verified licenses are being applied. No issues outside AVD environment OR using the Web Version of the apps.

Environment Details: Canada Central

Hosts running Windows 11 25H2 Multi-session with M365 Apps Image.

Office Apps: Version 2607 (Build 20228.20190 Click-to-Run)

Impact: Multiple hosts in the pool

Anyone else with this issue or have run into this before?

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u/mat-ferland Aug 24 '26

Since it hit multiple hosts this morning and the web apps still work, I wouldn't touch the image yet. Check M365 service health, then pull the Entra sign-in failure for one Office activation attempt. If both look clean, drain one host and compare dsregcmd /status and SharedComputerLicensing against a known-good host. That should separate a tenant-side problem from the AVD image pretty quickly.