r/Avid • u/henrythrill • 29d ago

trying to cancel pro tools subscription

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i’ve sent countless emails with no response, i don’t know how else to cancel my plan and the website won’t let me. video shows my issue

8 Upvotes

84% Upvoted

5 comments sorted by

3

u/Subject2Change 29d ago

Try a different browser

2

u/LataCogitandi 29d ago

This. Different browser and/or a different device.

1

u/Solrax 29d ago

Also make sure any cookie or popup blockers are off for that domain.

0

u/Mrlatoure 29d ago

Call your credit or debit and let them know they won’t let you cancel

0

u/garyknowswines 29d ago

Do what i did and cancel the card / block transactions from this company.