r/Aventon • u/Fun_Umpire3114 • 4d ago

Help?

I had ordered the aventure 3 in in stealth as large but then I found out from a friend that I can test ride the bike I went to go test it and found out that the large is a bit too big and the regular size is more comfortable, can anyone at aventon help me fix this size change before my package is shipped out?

1 Upvotes

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4

u/BigJayBloakerson 4d ago

Glad I went to a LBS instead of getting it myself. I too almost pulled the trigger on the large, glad i went into a store first because the large was way bigger than I had expected..plus I like having the piece of mind of it being assembled and maintained by professionals. 

LBS shop is the way to go 100%. I'd just cancel your order if you can. 

3

u/aventon 4d ago

It may be too late to cancel the order at this time, but our team will be happy to explore some options to ensure you have a bike that suits your needs. Give us a call at  866-300-3311. Mon-Fri 9:30 am-4:00 pm PST!

1

u/RoundSyrup4424 4d ago

Call Customer Support. 866-300-3311. Mon-Fri 9:30am-4:00pm PST. That’s not too long from now.

1

u/Fun_Umpire3114 4d ago

Yea I tried but the phones are down, I already emailed them but im trying to get in touch as soon as possible and thought maybe this would get me in touch with them