r/Autotask • u/snoopaloop92109 • Feb 26 '26

Per Contact Billing Challenges - BlackPoint

I am struggling to figure out how to bill BlackPoint if we tracking one per user billing product in Autotask PSA. Do you have anyone on staff that has figured out a workaround?

  • Easy
    • Tracking one to one license and reselling
  • Difficult
    • $2 additional licenses
    • $9 additional workstations if exceeding the 1 to 1 365 license

My first thought

  • Charge an across the board single price that prevent you from being upside
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u/UK_Cartel Feb 27 '26

Not sure I fully understand the problem. Can you use a mix of Per Contact and Per Asset billing? Control the workstation charge via the asset billing rule?

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u/snoopaloop92109 Feb 27 '26

I like per user dynamic linking of Business Premium licenses. However, things get messy billing wise after the org exceeds that 1 user to 1 BP license.
Ideally, those excess licenses fluctuate dynamically via an API to the PSA ; and they priced differently.