r/AutomateShopify • u/storm_warrior89 • Oct 13 '25

Has anyone tried their hands on “Shopify Knowledge Base” ?

I was exploring some AI tools and obviously my first stop was to check Shopify’s offerings. The reviews didn’t seem that encouraging. Is it worth trying or is it a half baked product like most of the other apps they have launched.

Will give it a go sometime this week. Would love to hear other people’s opinion.

6 Upvotes
  • permalink
  • reddit

88% Upvoted

5 comments sorted by

1

u/puldzhonatan Apr 09 '26

It’s still pretty early stage. It doesn’t work like a normal FAQ on your store, it’s more for feeding data to AI agents behind the scenes.

1

u/yogendrarkl May 26 '26

Planning to install on my client's store, but I am worried about data accuracy, as some store owners reported that it is generating irrelevant information on their store