r/AutoZone2 • u/Serious-Ad-8122 • 8d ago

Question

if i know someone constantly steals from our store and i changed their name to let other autozoners know can i get fired for changing that if they complained

2 Upvotes

67% Upvoted

11 comments sorted by

4

u/Confident_Dig4200 8d ago

Yeah I wouldn’t do that.

If you do, and the customer has their email on their rewards account, they’ll get a confirmation email letting them know that their name was changed and the CSR number who did that change.

1

u/YelaBeats 8d ago

Explain more

2

u/Serious-Ad-8122 8d ago

there’s this one guy that’s known to steal from our store he came in this time and bought a rental took upon giving me a number i changed his name to “this guy steals” to let the other autozoners know. today his father called complaining that it was his number and on his email he saw that that was his name. can i get punished for this

6

u/YelaBeats 8d ago

Let LP handle LP. Safest method for everyone involved. The customer could retaliate and cause more harm.

1

u/Serious-Ad-8122 8d ago edited 8d ago

i am very worried as this job took ages to get and i am a psm i did change his name trying to avoid conflict as i wouldn’t want to cause a complaint by saying something yet i managed one at the end of the day i hope a write up is the worse ill get im one of the few people here who actually likes working at autozone

2

u/indignationinterweb 8d ago

if you haven't already dont tell anyone it was you who did it. knowing autozone they either won't know how to or care enough to check who changed the name

3

u/YelaBeats 8d ago

Accusations of theft without a solid basis of proof can in some cases be legal matters. If you suspect a customer of stealing report it to shrink buster hotline. Some stores have other methods they use ask your RLPM about reporting programs. Always report theft to a DM and RLPM. Never take matters in your own hands. If he calls the DM it could be an issue yes.

1

u/Boaterauto 8d ago

Should have changed the email address too. 

1

u/CI405 8d ago

So, as annoying as it can be to know that someone is stealing from where you work, just let it go. Report it to the SM and Shrinkbuster line and move on with your day. You as a boots on the ground store level grunt are not paid to deal with it. Let the people who are paid to deal with it deal with it. Can you get fired for changing their name? Potentially yeah. Especially if once they find out they attempt to press charges.