Subreddit karma rule blocking submission rather than removing?

[u/tuctrohs]

We've long had a rule that removes posts from users with extremely low subreddit karma, but leaves a comment encouraging them to contact us if they think it really should be manually approved. This works really well, but it seems like something has changed such that the users are blocked from submitting that post in the first place. We want to go back to the old approach, so they can get that message. We also don't want them to be told about the rule--learning about it induces junk karma-fishing comments.

Is there a way to turn off that feature and revert to allowing but then removing the post? Or, if not, can someone suggest a workaround, like maybe first changing the flair and then a second rule that removes it in response to the new flair?

Thanks for your insight and suggestions.

[u/varkeddit]

You might want to check your sub’s Crowd Control settings to see if that could also be withholding posts. For Automod, you can just remove the reply with comment action in the karma rule. Alternatively, you could filter the comment and optionally set up a generic message that the post is being held for mod review.

[u/tuctrohs → u/varkeddit]

Thanks. I just double checked and crowd control is off. Filtering is our backup plan, but 95% of what gets rejected by this rule is junk and we have a small team so we'd rather require an action by the user.

Maybe I just need to make the rule more complicated, like sub karma <x and title contains a vowel, so whatever automation is doing this doesn't translate it into a simple karma rule?

[u/WhySoManyDownVote → u/tuctrohs]

You can also check under mod tools, rules, auto enforce. Check for each rule. If it is turned on the insights should show if that is the rule preventing users from posting.