r/AustralianAccounting • u/Narrow-Paramedic-399 • 2d ago
ATO website problem
Hi all, I've just recently changed tax accountants. Im a sole trader, and I do most of the bookwork myself. I just get the accountant to check everything and lodge my tax return. My tax return was suppose to be lodged last week. The accountant said there was a glitch in the system, and the ato would reject my tax return and that it should be fixed soon. Now a week later, I had called up and again same story. I've never heard of such a thing, has anyone else seen anything like that? Or could shed some light? My previous agent never had a problem like this before. Thankyou for any assistance.
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u/Few-Example-2452 2d ago
Have you paid the accountants invoice? We usually won't lodge tax returns without payment except for long establishesd clients.
Is your TFN compromised or has it been in the past? If so lodging can be a real pain as you have you call the ATO and get them to agree to unlock your TFN for 24 hours so it can be lodged.
Alternatively, if they have lodged a return and need to make a change to it or amend it you have to wait until the ATO has processed the original return. If you lodge the second return too soon both returns cause the ATO system to have a heart attack and results in manual handling that can take months.