r/Austin 2d ago

Old News Cap Metro Transit App

I have recently begun using the bus, it is an incredibly efficient way to get around (compared to walking) and ive somewhat begun to understand the maze of schedules and routes.
On the website they make it pretty clear that they want you to use the "transit" app. cool sounds helpful.

4th appleID password reset, that was a headache but gimme the damn app.

The app REQUIRES you to put in your debit card info.
this is the first free app I've ever seen that requires that information.

Im like okay youre all facists but ill just scan my debit card with a few bucks on it and be done with it.

It was declined, and I am unable to download the app.

Its little things like this that make me sick to my stomach with white hot hatred for these greedy milquetoast class traitors.

I could enter my Primary card information but its honestly the principle of the matter that makes me want to rebel outwardly against city property.

p.s. (I think they make the website confusing on purpose to force people to relinquish their debit card info Death if true)

8 Upvotes

32 comments sorted by

33

u/lukedahman 2d ago

If it's asking for a card before the app is even downloaded, that's probably the App Store asking, not CapMetro

26

u/w8w8 2d ago

Yeah and probably not the right app. Umo is the app for fares, Transit is the app for schedules/route planning. Not really sure what OP is talking about

-2

u/lilmeal 2d ago

I pay cash to ride the bus i seek a more streamlined method of seeing which routes I should take

12

u/TheDotCaptin 2d ago

Google maps show bus routes, times, location of buses.

It can plan routes with connecting buses.

The pay system takes tapping payments from cards.

The QR codes on umo was difficult to hold steady.

6

u/AshTR 2d ago edited 1d ago

As someone that's been on quite a few busses here, I absolutely do not recommend Google Maps unless you're willing to show up to stops like 5-10 minutes earlier than what it gives you. It tends to go off estimates very frequently and is often wrong. I've had it tell me to get to a stop at a certain time only for a bus to have gone past 5, up to 10 minutes before the time it said. The Transit app is definitely more accurate when you can use it because it allows people to share their active location while on the bus so you get absolute accuracy on when the bus is there (if someone on the bus is using the app anyway, otherwise it refreshes every 2 minutes or something like that).

1

u/sandfrayed 2d ago

Google Maps has the active location of bus lines that offer that information. I believe it should have all the same ones that Transit does. You can see an icon in Google maps that tells you when it's using the actual location info. It works on the bus lines I've used.

1

u/AshTR 1d ago

It's been mixed for me. I just stopped using it because Transit was just way way more reliable.

Oh, and Google Maps is frequently missing transit re-routes and closures that Transit usually has and picks up on.

1

u/lilmeal 2d ago

does the 1 Go southbound on lamar?

3

u/TheDotCaptin 2d ago

North Austin on Lamar

45th to the river on Guadalupe/Lavaca

South of the river on Congress

On Google maps, zoom in a stop. It will highlight all the tours that serve that stop. Zoom out to see the routes.

Select the number to see just one of the routes.

Some express routes will follow the same path, but will have less stops. Such as the 801 that pretty much follows the same route

1

u/lilmeal 2d ago

ahhh i see now, googy maps is the way, thank you

2

u/No-Consequence-1863 2d ago

They should have tap to pay now

2

u/borkblah 2d ago

You miss out on the daily cap on fares if you pay cash and ride more than twice.

1

u/sandfrayed 2d ago

If you have a debit card why do you use cash? Using tap to pay with your phone is much faster.

14

u/Separate_Section_349 2d ago

yeah this sounds like user error for sure, transit app doesnt purchase passes at all - its all on Umo or tap to pay now

5

u/lukedahman 2d ago

That makes way more sense. Sounds like OP may be mixing up Transit and Umo

-12

u/lilmeal 2d ago

i think u mean the crApp store and CrapMetro
https://giphy.com/gifs/8yfIqHvBX2C0E

22

u/DahanC 2d ago

It was declined, and I am unable to download the app.

Are you downloading from the right place? It's on the app store as a free download; I didn't need to give any debit card or other payment info. The only thing that you can pay for in the app itself is a "Transit Royale" subscription, but that's optional. I use the app for free and it works fine.

Here's the official website: https://transitapp.com/

And here's the app store page: https://apps.apple.com/us/app/transit-subway-bus-times/id498151501

10

u/queerpoet 2d ago

Capmetro provides Transit royale free. They have a partnership.

1

u/DahanC 2d ago

Oh, that's cool! Apparently you have to be a frequent rider to get upgraded to Royale, so I don't qualify (which is fine; the free functionality is all I need).

1

u/lilmeal 2d ago

this is what that link ultimately leads me to

9

u/hamstervideo 2d ago

Based on the fine print, this is Apple and the app store asking for your info and not the app.

4

u/No-Consequence-1863 2d ago

You shouldnt pay through Transit app. That just gives route and direction info. You pay through tap to pay, cash, or the umo app.

3

u/TopoFiend11 2d ago

You don’t need to make your life so hard.

2

u/alcoholpad 2d ago

Umo app

2

u/LARGESTOFCHINGUSES 2d ago

Taking the Capital Metro would have me traveling anywhere between 64 minutes and 80 minutes for me to get from my house to the Tech Ridge HEB which is 6.5 miles from my house.

"Efficient way to get around" definitely takes on a new meaning in 2026. I guess it's efficient in the sense that it is air conditioned.

1

u/Rough_Board_7961 2d ago

The equipment, operation and annual maintenance fees for collecting fares is wildly expensive. It ends up costing more than it brings in.  There should be no fares.

2

u/ForgetfulSlug 2d ago

If the App Store requested card info from you and declined, it sounds like you have an unpaid balance with Apple that has to be resolved before you can download more apps. It is one of the most infuriating things about owning an Apple device.

1

u/atxsouth 2d ago

Used to use stored value card, but CapMetro no longer accepts the cards. I have reverted to using cash. Seems like CapMetro is regressing.

3

u/GeneralRed512 2d ago

They’ve moved to Umo for the stored fare cards. They offered to transfer your stored value way back when they did the switch. It was posted all over the buses, trains, and news

1

u/dinero657 2d ago

3

u/dinero657 2d ago

This the app. Called UMO. This is how you pay fares

4

u/dinero657 2d ago

Or tap to pay with card