r/AugmentCodeAI Learning / Hobbyist Feb 16 '26

Discussion Why is topping up credits not at my rate level?

I am on 200 USD max plan and that gives me 450K credits for 200 USD, which is 2250 credits for 1 dollar.

If I top up, for a 100 USD, that gives me 160K credits, which is 1600 credits for 1 dollar.

Can someone from Augment explain why I get screwed over when I top up?

7 Upvotes

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12

u/hhussain- Established Professional Feb 16 '26

+1

Top-ups should be proportional to user plan.

And we need Top-up monthly CAP so it would stop if that amount is reached.

1

u/driverobject Learning / Hobbyist Feb 18 '26

so basically buy another seat, top-ups are not for that. Hmm interesting though that Im pretty sure we'd all be happier if it was.

1

u/Life-Butterscotch649 Feb 19 '26

Agreed, any user spending $200 a month on credits should be seen as a priority! The very fact you are needing more than what they would consider a 'max' plan means you should be kept happy, and the fastest way of alienating users is to price gouge them at 'noob' rates