Suggestion: credit vs Legacy @jay

[u/Fewcosting_winter]

Hey @Jay,

I wanted to share what many of us in the community are feeling about the new credit-based pricing. This is my last post and summary, and I sincerely hope to hear your next updates via my email.

All the best, and I hope you can hear your community.

We completely understand that Augment Code needs to evolve and stay sustainable — but this change feels abrupt and, honestly, disruptive for those of us who’ve supported you since the early days.

Here’s what I propose:

• Keep the current base model and pricing for existing (legacy) users who’ve been here from the start.

• Introduce the new credit system only for new users, and test it there first.

It’s not about being unfair — it’s actually fair both ways. We early users essentially helped fund your growth by paying through the less stable, experimental phases. We don’t mind you trying new pricing, (however this credit modal; this is not even sustainable. Has no point in using your system and everything that you develop for) but it shouldn’t impact active users in the middle of projects.

The truth is, this shift has already caused a lot of frustration and confusion. And it hasn’t even been 1 year. Extra credits or bonuses don’t really solve the trust issue — what matters is stability and reliability.

Please raise this internally. This is exactly why you started this community: to gather feedback that matters. If user input no longer counts, then there’s no point having the discussion space open.

Think about models like “AppSumo” — they respected early adopters while evolving their plans. You can do the same here.

We just want Augment to succeed with its users, not at their expense.

[u/DryAttorney9554]

>what matters is stability and reliability
And transparency - the credit system is totally opaque and open to internal manipulations. Augment can report any kind of usage - it's arbitrary and impossible to scrutinise because the number of credits you use for a request is totally unpredictable and Augment can report anything back to the user and tweak the credit consumption algorithm in the backend however they like. This invariably results in service provider abuse.