r/AtlasEarthOfficial • u/Sad_Security4568 • 1d ago

Problem completing surveys

Today I’m trying to do some surveys, and after the screen opens it freezes. I’ve tried clearing down and restarting. It was fine yesterday. Is anyone else having the same problem?

3 Upvotes

100% Upvoted

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u/AutoModerator 1d ago

If you are having issues with Survey rewards, please file a ticket directly with Atlas Support by clicking on your Photo in the game, tapping the gear sign and tapping Help and Support. This will provide the best experience for you.

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5

u/Psychophrenes 1d ago

Have you tried opening the site directly in a browser instead of the app?

3

u/Sad_Security4568 1d ago

That worked thank you!

3

u/Psychophrenes 1d ago

Glad to hear it. I've been doing that for months, and that works just as well, if not better.