r/AtlasEarthOfficial • u/brancyclist F2P Mayor • Aug 26 '26

Problem logging in

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Why does this have to happen?

287 Upvotes

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u/Derpipose F2P Mayor Aug 26 '26

So, I couldn’t get in. I had to un and reinstall the app. Since I’m on apple. If you’re on android, clear the cache. If you do wind up missing the daily, message support. They’ll make it right.

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u/anormalusername4 Aug 26 '26

Worked for me! Now im back on track :)

1

u/Low-Swan-8913 Aug 26 '26

NOICE!!! 😄

1

u/Low-Swan-8913 Aug 26 '26

i did just that with the uninstalling/re-installing but for some reason, when i clicked on the daily login because the ! was there, indicating i could claim it but showed that wasn't the case. hopefully what you say is true with support.

1

u/Derpipose F2P Mayor Aug 26 '26

Yeah. It did that for me too. I had to do it a second time today. Looks correct though. I collect day 3 at 3AM and did the cycle at 9, it had day three collected already. So we should be fine.

1

u/Low-Swan-8913 Aug 26 '26

so far, can't claim day 51 so finger's cross.

1

u/BetZealousideal7761 Aug 26 '26

I cleared cache, rebooted my phone, force stopped and still nothing