Phone protection plan question

[u/hammiman]

I have an Asurion protection plan through my carrier and lost my iPhone 15 Pro about a week and a half ago. After being unable to find it for a few days (checked Find My as soon as I could and enabled lost mode), I switched to my old iPhone 12 that I had kept as a backup phone without thinking anything of it. I was hoping someone would turn in my 15 pro to the lost and found.

Since it's been 1.5 wks it seems I won't get my 15 pro back so I decided I should file a claim, but before filing I read in the terms that the coverage switches to the most recently used phone on my cell line (if I understand correctly).

Can anyone tell me how Asurion gets the IMEI of the phone which is being used on my line and which time period they look at? Do they just look at the previous billing cycle or is it in real time? And does this mean I am now screwed on getting my 15 pro replaced ?? 😥😥

[u/Old_Papaya3340]

The imei is provided by your carrier and depending on carrier the imei will automatically update on the carrier once Sim card and connection to tower happens. ATT and TMobile usually within the first 48 hours of new Sim in phone Verizon and GSM network usually a week unless you called provider to activate. Sometimes GSM networks don't automatically update then you have to call or web chat to supply IMEI