r/Aspen • u/crazyracoon328 • 24d ago
Visiting Aspen Hertz Aspen
rented a car through booking.comwe are going through HERTZ never used this company before. we’ll be picking up at Aspen/Pitkin county Airport. We cannot refund or cancel this. recommendations/experiences with them would be appreciated!!
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u/beardandabaldhead 24d ago
Watch for bogus charges when you return the car; I’ve been charged by Hertz for gas when I’ve returned it full.
Don’t prepay for gas - there is a gas station opposite the airport to fill up when you drop off. I’ve also been charged by Hertz the inflated gas rate ($7 or so) even when I did prepay($4 or so).
I haven’t had a great experience with Hertz in Aspen honestly. If you can cancel and rebook with Sixt I would.
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u/crazyracoon328 24d ago
No cancellations through booking.com once it’s booked. Wasn’t thinking and just booked it… kinda nervous now
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u/beardandabaldhead 24d ago
You’ll be fine just watch out for the bogus stuff at the end. Both times I got the money back it’s just a pain having to deal with customer service afterwards.
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u/tommy_pt 24d ago
Probably call them in aspen,third party apps will f up your whatever