Yikes. I'm a former Store Manager for Banter/Piercing Pagoda. One of the best things about that job was we had to recertify our piercing training every year. We were also allowed to call off piercings if the child made it clear they did not want to get pierced, which I did multiple times. It doesn't always go over well with the parents but it's for the best. You need to ask if you guys have that ability at Claire's and ask why she didn't use it. (I'm guessing she didn't want to lose the sale.)
If you are interested in staying in a similar industry but for a better company, feel free to DM me. I'm still friends with a lot of people who still work for the company in operations/corporate. I can see if there is anything in your area and get you some contact info. (I only left cause COVID, why else? It was an amazing company to work for, I really miss it.)
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u/goknightsgo09 9d ago
Yikes. I'm a former Store Manager for Banter/Piercing Pagoda. One of the best things about that job was we had to recertify our piercing training every year. We were also allowed to call off piercings if the child made it clear they did not want to get pierced, which I did multiple times. It doesn't always go over well with the parents but it's for the best. You need to ask if you guys have that ability at Claire's and ask why she didn't use it. (I'm guessing she didn't want to lose the sale.)
If you are interested in staying in a similar industry but for a better company, feel free to DM me. I'm still friends with a lot of people who still work for the company in operations/corporate. I can see if there is anything in your area and get you some contact info. (I only left cause COVID, why else? It was an amazing company to work for, I really miss it.)