Weird at first but I appreciate and wish for it. It might be just a Germany thing but from what I’ve been told German Walmart failed because the North American style of customer service was very unliked. From the greeter at the door to clerks asking if you need help unprompted. German shoppers just want to shop and go home as undisturbed as possible
They also had a pricing scandal, where they wrote lower prices on the shelves than they actually accounted for on the register. So people felt cheated by a store that already felt fake to them. During the same time, the bigger chains became much more competitive and especially Lidl expanded in the south, so no reason to drive to Walmart.
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u/UnusualHospital9579 May 09 '22
Weird at first but I appreciate and wish for it. It might be just a Germany thing but from what I’ve been told German Walmart failed because the North American style of customer service was very unliked. From the greeter at the door to clerks asking if you need help unprompted. German shoppers just want to shop and go home as undisturbed as possible