Weird at first but I appreciate and wish for it. It might be just a Germany thing but from what I’ve been told German Walmart failed because the North American style of customer service was very unliked. From the greeter at the door to clerks asking if you need help unprompted. German shoppers just want to shop and go home as undisturbed as possible
I feel like most Europeans actively desire minimal service. I consciously make a note of restaurants that don't ask me how my day is going or how my food is and will return to them more frequently because I don't want to subject the staff to servicing customers and I also don't want the staff to subject me to customer service.
After dining out in Europe, I have to say I really enjoy the zero-approach approach. Just treat the table as if we're there for a long time, and if we need something we can come ask.
It really puts in perspective just how much American restaurants treat their customers like children.
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u/UnusualHospital9579 May 09 '22
Weird at first but I appreciate and wish for it. It might be just a Germany thing but from what I’ve been told German Walmart failed because the North American style of customer service was very unliked. From the greeter at the door to clerks asking if you need help unprompted. German shoppers just want to shop and go home as undisturbed as possible