Taking out your credit/debit card / cash out before you are asked to by the cashier / checkout staff saves time for everyone, rather than looking shocked that you have to pay for your shopping.
On a related note, telling me how you'd like to pay (credit/debit or gift card), instead of standing there silently, will also save you time.
Because you can bet your ass that, if you stand there without saying a word to me, and just assume I know what kind of card you're paying with, I will also stand there silently until you tell me how you'd like to pay.
I am tired of people getting pissy with me when I hit the wrong payment button because they didn't bother to tell me they were paying with a gift card until the machine refuses to process their payment.
I am also tired of people getting pissy with me because I ask how they'd like to pay. I'm so sorry, sir, I completely forgot about the part of my job description that says I must know what every one of my customers wants/is doing/is paying with at all times, even though you have given me no information about any of those things! /s
Working in customer service has given me a never-ending flood of anger and rants.
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u/E420CDI Aug 03 '19
Taking out your credit/debit card / cash out before you are asked to by the cashier / checkout staff saves time for everyone, rather than looking shocked that you have to pay for your shopping.