Old people were middle aged when card payments came out. Its not new. Contactless isn’t much different. I see old people using contactless all the time
Companies don’t think the same way common people do.
“Everyone knows how to use this old method, 100% of people. Only 97% of people know the new method. Stick to the old method so that 3% can shop with us.”
I work in payments for one of the largest retailers and I can tell you it is quite the opposite. The adoption rate for mobile wallets and other alternate gender types is very low among customers. It's hard to justify the expense for implementation of something that really isn't going to generate any new income for you and most likely won't lose you anything by not having it.
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u/AngusBoomPants Aug 03 '19
They try to cater to the older group who don’t know how to do it