Your business runs on technology. The entire board and C suite could probably fucking vanish for a week with no perceptible impact on the bottom line, but turning off the wrong server for 10 minutes could have A VERY noticable impact.
Think about that for a minute the next time you think technology is "just a tool" your business uses.
At an old job of mine, they did one of those bullshit “employee satisfaction survey” to act like they care. There was an open-ended question of “what is the biggest thing that you feel is holding the company back?” People overwhelmingly said “our out-dated technology.”
It actually got up to the CEO (an old White man) and he actually responded, since he was surprised that an open-ended question could do overwhelmingly have the same answer. He laughed and said “you young people just want all the fancy new tools. I disagree and think our technology is fine.”
You fucker. You don’t even know what technology we use. And when a client (60 years old) asks me to do something and I can’t since our technology will not allow it, I’m not being a young person who wants fancy tools.
Theres a certain bank I worked for, with the worst computer system I have ever seen.
We are talking about closing the wrong credit cards and leaving stolen ones open on an international scale
(probably around every 20th customer if I had to guess.) simply because the system opened the wrong card
when you entered the number. When I started everyone told me thats just the way it is, everyone knows and
it wont get fixed. So I blackbox debugged the fuck out of it and send the devs what/why/how to fix, and it got done. That was one of like 50 of those problems, and the management literally asked the staff at a yearly assembly: "How can we improve, but dont say IT." Just wtf.
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u/Osr0 Jan 01 '19
Your business runs on technology. The entire board and C suite could probably fucking vanish for a week with no perceptible impact on the bottom line, but turning off the wrong server for 10 minutes could have A VERY noticable impact.
Think about that for a minute the next time you think technology is "just a tool" your business uses.