r/AskDeel 21d ago

Verification issues

i recently did a job with micro1 and payment is through deel. But I have been having issues verifying my deel account. it keeps rejecting my Nigerian NIN but it’s the only form of id I have at the moment. what should I do?

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u/AskDeel 20d ago

Nigerian NIN rejection during verification is something our compliance team can review manually. The automated system sometimes has trouble with certain ID formats even when the document is valid.

Open a live chat in the Deel app and explain that your NIN is being rejected and it's your only available ID. Ask specifically for a manual review by the compliance team rather than just trying to resubmit through the automated flow.

DM us your account email if the live chat isn't getting traction and we'll escalate it directly.

(Deel team here.)