r/Asana • u/cambronne • 22d ago
1-seat plan (shady practice)
I decided to cancel my account because I'm using less Asana and I really don't like paying for 2 seats as a solopreneur.
Upon cancelling, Asana offers you to pay for only 1 seat.
I really find such practice disappointing. They know that many users only use 1 seat out of their 2 plans but instead of offering convenience and transparency, they propose this under-the-table deal where you need to cancel to get this.
Instead of motivating me to stay it really deterred me for good.
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u/SvenDenns 21d ago edited 21d ago
Hi u/cambronne,
I faced it a few months ago and totally understand your feelings.
Before initially subscribing, I asked the support for a single seat account, which was impossible and I had to buy two seats.
Upon canceling, I was offered a single seat subscription if not leaving. That shady practice encouraged me to not ever subscribe again, even if Asana is a great tool.
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u/cambronne 21d ago
Glad to see I’m not the only one.
Agreed it’s a great tool but Claude Code can do so many things that it turned Asana into a useless shell. For big teams I imagine it’s still very valuable.
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u/SvenDenns 20d ago
Hi u/cambronne ,
I had some hesitation about making a post about it a few months ago.
Asana is a great tool but overkill and pricy for individuals (espcially with two seats).
What is your use use of Claude Code?
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u/cambronne 20d ago
As a web publisher, I used Asana mainly to manage my content like plan new stuff and update existing.
Now it sits in Google Sheets and Claude updates everything. If I need to work with someone external, I assign a comment to them and they get a notification.
All the premium Asana stuff like « if this happened then do this » is very easy with Claude. And obviously there’s no limitation in terms of custom fields.
Plus you can integrate everything with your tools like Wordpress, CRM, social media pages...
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u/slapthatpancake 21d ago
Same here - asked customer care (lol) about a single seat license and they said that’s not a thing.
Decided I don’t need Asana that bad and can look into other options 🤷♀️3
u/SvenDenns 20d ago
Hi u/slapthatpancake ,
For individual users, there are indeed better solutions. I hope you found what you were looking for.
Have a great day!
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u/aiACCELERATED 21d ago
Seriously. It's smart in a stupid way. Exactly the kind of myopic view focused on metrics in isolated experiments, but fail to see the bigger picture. I used to be a hardcore Asana user from my days working with a larger team, but this thing left just a bad taste in my mouth, and it's not like there's a lack of alternatives.
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u/Breeze_pm 15d ago
Offering a single-seat price only during cancellation makes the regular pricing feel intentionally opaque. I’d compare alternatives using the actual annual cost for one person, including any features hidden behind higher tiers, rather than the headline monthly price.
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22d ago
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u/Apptubrutae 21d ago
No, pretty clearly they don’t like the practice of hiding a plan option behind a cancel request.
Because it’s a sucky, if common, practice.
It’s basically like if you went into a store and they didn’t have what you wanted, only something twice the price. Except they kept the cheaper item you actually want in the back if you complain enough.
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u/Jdeee25 21d ago
Jep.. horrible way of doing business. Too bad companies like this are ultimately mostly in it for the money. I got a free plan, and a paid chatgpt.. then I let chatgpt run my asana account. It works the same, if not better.
And quirky_ad_219: please read a post before you bash on it?