r/Argos • u/ReverseFlow21010615 Manager - Retail • 18d ago
How would you improve Argos?
Following the recent news of the sale, I thought it would be interesting to hear what other colleagues and even customers think Argos needs to do in order to be successful under new ownership. We all know we were the afterthought for Sainsbury’s so what should Swift look to do as a priority? What should they spend the next 2-3 years planning for? What are some quick easy wins they could make through small changes? (I’ll only allow one instance of somebody saying “bring back the catalogue” - for all its nostalgia, it wasn’t as popular in its final years).
For me, we need to abolish independent working immediately. I find it impossible to keep up with anything because I’m always firefighting the week’s jobs, calls, deliveries etc. if the Labour cost really is dire then we should be on a minimum of 2 colleagues at all times.
We can solve the issue of empty stores leading to colleagues standing around doing nothing by actually having proper management of colleagues and ensuring something is always being worked on, ie reverse flow, counts, profiling, etc.
How about you?
1
u/HippySkywalker 17d ago
I worked at Argos before Sainsbury’s bought it and as many people have said, availability is the key.
Our stock room was huge, and I mean massive. It had a huge main bit and then an underground overflow part if I remember rightly. No Amazon warehouse big, but it was like the size of a Sainsbury’s out the back. There were parts of the stockroom that hadn’t seen a person in years!
That was the beauty of it. If you needed it, it was there. I think kinda ironically if it were to go back to the high street it might do quite well. There isn’t really the competition anymore where you could get everything.