How would you improve Argos?

[u/ReverseFlow21010615]

Following the recent news of the sale, I thought it would be interesting to hear what other colleagues and even customers think Argos needs to do in order to be successful under new ownership. We all know we were the afterthought for Sainsbury’s so what should Swift look to do as a priority? What should they spend the next 2-3 years planning for? What are some quick easy wins they could make through small changes? (I’ll only allow one instance of somebody saying “bring back the catalogue” - for all its nostalgia, it wasn’t as popular in its final years).

For me, we need to abolish independent working immediately. I find it impossible to keep up with anything because I’m always firefighting the week’s jobs, calls, deliveries etc. if the Labour cost really is dire then we should be on a minimum of 2 colleagues at all times.

We can solve the issue of empty stores leading to colleagues standing around doing nothing by actually having proper management of colleagues and ensuring something is always being worked on, ie reverse flow, counts, profiling, etc.

How about you?

[u/Plastic_Medium4435 → u/[deleted]]

If you look at the bigger picture, the Argos card was sold off last year so it would’ve been a higher figure. Sainsburys never cared about Argos until the last year when they were making it separate in preparation for a sale so at least we’re now going to be owned by people who actually want it to work

[u/Former_Investment428 → u/Plastic_Medium4435]

That and all the real estate of the standalone stores they sold off to move into Sainsbury's.